Based in New York

available for hire

Hey, I'm Gloria 😊

A Product Designer translating complexity into clarity through research-led, data-driven design.

5 + yrs of design experience • Current MS-HCI @ Pratt Institute

Featured Work

Revealing Hidden Friction in a CMS Authoring Through Eye-Tracking

Identified usability breakdowns through behavioral evidence and redesigned core interactions to improve clarity and author confidence.

Enterprise CMS

Usability Testing

Eye-Tracking

Revealing Hidden Friction in a CMS Authoring Through Eye-Tracking

Identified usability breakdowns through behavioral evidence and redesigned core interactions to improve clarity and author confidence.

Enterprise CMS

Usability Testing

Eye-Tracking

Designing a Clearer Learning Journey for Hooked on Phonics

Redesigned navigation and information architecture to improve content discoverability and reduce friction for parents.

EdTech

Information Arch

Website Redesign

Designing a Clearer Learning Journey for Hooked on Phonics

Redesigned navigation and information architecture to improve content discoverability and reduce friction for parents.

EdTech

Information Arch

Website Redesign

Designing a Multisensory Font Exploration Experience

Redesigned the Bungee Font Tester to translate visual typographic attributes into accessible, screen-reader-friendly interactions.

UX Research

Accessibility Design

WCAG 2.2 Compliance

Designing a Multisensory Font Exploration Experience

Redesigned the Bungee Font Tester to translate visual typographic attributes into accessible, screen-reader-friendly interactions.

UX Research

Accessibility Design

WCAG 2.2 Compliance

Designing a Clearer, More Supportive Visitor Experience at Pratt

Improved wayfinding, service touchpoints, and onboarding materials to create a more intuitive and welcoming campus visit.

Service Design

System Thinking

Cross-Chanel Experience

Designing a Clearer, More Supportive Visitor Experience at Pratt

Improved wayfinding, service touchpoints, and onboarding materials to create a more intuitive and welcoming campus visit.

Service Design

System Thinking

Cross-Chanel Experience

Improving the Amon Carter Museum’s Digital Experience With Analytics Insights

Used data analytics to uncover user behavior patterns and guide actionable recommendations for enhancing online engagement and content relevance.

Digital Analytics

SEO Audit

Dashboard Redesign

Improving the Amon Carter Museum’s Digital Experience With Analytics Insights

Used data analytics to uncover user behavior patterns and guide actionable recommendations for enhancing online engagement and content relevance.

Digital Analytics

SEO Audit

Dashboard Redesign

Redefining Music Personalization Beyond Pure Algorithms Discovery

Introduced a new feature in Amazon Music that bridges data-driven recommendations with human editorial judgment.

CX Strategy

Mobile App

Information Arch

Redefining Music Personalization Beyond Pure Algorithms Discovery

Introduced a new feature in Amazon Music that bridges data-driven recommendations with human editorial judgment.

CX Strategy

Mobile App

Information Arch

let's get in touch!

email me

let's get in touch!

email me

gloria yang

Work

About

Resume

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gloria yang

gloria yang

Work

About

Resume

Hey, I'm Gloria 😊

A Product Designer translating complexity into clarity through research-led, data-driven design.

5 + yrs of design experience • Current MS-HCI @ Pratt Institute

Featured Work

Revealing Hidden Friction in a CMS Authoring Through Eye-Tracking

Identified usability breakdowns through behavioral evidence and redesigned core interactions to improve clarity and author confidence.

Revealing Hidden Friction in a CMS Authoring Through Eye-Tracking

Identified usability breakdowns through behavioral evidence and redesigned core interactions to improve clarity and author confidence.

Designing a Clearer Learning Journey for Hooked on Phonics

Redesigned navigation and information architecture to improve content discoverability and reduce friction for parents.

Designing a Clearer Learning Journey for Hooked on Phonics

Redesigned navigation and information architecture to improve content discoverability and reduce friction for parents.

Designing a Multisensory Font Exploration Experience

Redesigned the Bungee Font Tester to translate visual typographic attributes into accessible, screen-reader-friendly interactions.

Designing a Multisensory Font Exploration Experience

Redesigned the Bungee Font Tester to translate visual typographic attributes into accessible, screen-reader-friendly interactions.

Designing a Clearer, More Supportive Visitor Experience at Pratt

Improved wayfinding, service touchpoints, and onboarding materials to create a more intuitive and welcoming campus visit.

Designing a Clearer, More Supportive Visitor Experience at Pratt

Improved wayfinding, service touchpoints, and onboarding materials to create a more intuitive and welcoming campus visit.

Improving the Amon Carter Museum’s Digital Experience With Analytics Insights

Used data analytics to uncover user behavior patterns and guide actionable recommendations for enhancing online engagement and content relevance.

Improving the Amon Carter Museum’s Digital Experience With Analytics Insights

Used data analytics to uncover user behavior patterns and guide actionable recommendations for enhancing online engagement and content relevance.

Redefining Music Personalization Beyond Pure Algorithms Discovery

Introduced a new feature in Amazon Music that bridges data-driven recommendations with human editorial judgment.

Redefining Music Personalization Beyond Pure Algorithms Discovery

Introduced a new feature in Amazon Music that bridges data-driven recommendations with human editorial judgment.

let's get in touch!

let's get in touch!